Refund Policy

• We can't deliver your order within 24 hours of confirmed payment.
• The code is invalid AND we cannot supply a replacement within 24 hours.
• The account does not match what was advertised AND we cannot replace it.
• You cancelled before we delivered.

• The code has already been redeemed on a Riot / Discord / Rockstar / publisher account.
• Account credentials have already been shared with you and you have logged in.
• The publisher (Riot, Discord, Rockstar) has revoked the code or account due to a violation on your side — region jump, sharing across multiple devices, ToS abuse, etc.

Most issues are fixable with a replacement (a fresh code or a new account). We default to replacement when supply allows — it's faster than a refund. You can always insist on the refund instead.

1. Message us on WhatsApp with your order reference (looks like ACP-XXXX).
2. Describe what happened and attach any screenshots (redemption error, account behavior, etc.).
3. We respond within hours.

• We confirm whether a refund applies within 24 hours of your request.
• Refunds are paid back through the same channel you used to pay (bank transfer, Wafacash, etc.).
• Bank transfers typically settle within 1–3 business days in Morocco.